Privacy Policy
Effective Date: 1 January 2025
This policy outlines how Nightingale collects, processes, and protects your personal data.
Who We Are
Nightingale is an AI-based digital parenting coach owned and operated by Bonfire Health Pte. Ltd.
What We Collect
When you use Nightingale, we may collect:
Text inputs shared during the conversation
Timestamps and metadata
Any voluntarily submitted personal or sensitive data
We do not collect biometric data, payment info, or precise geolocation.
Why We Collect It
Generate relevant AI responses
Improve response quality (if you opt in)
Detect unsafe or high-risk content requiring escalation
Fulfill legal obligations
Legal Basis for Processing
Your explicit consent (given via checkbox or acceptance)
Legitimate interests (e.g. service performance monitoring)
Compliance with legal and regulatory frameworks (GDPR, PDPA)
Who Sees Your Data
Our internal team (on a need-to-know basis, role-restricted)
No third-party sale or advertising use
Human reviewers may access anonymized transcripts for safety/quality review, if you consent
Your Rights
You may:
Request a copy of your data
Ask us to delete, correct, or export it
Withdraw your consent anytime (by contacting us)
To make a request, email keith@bonfire.cc
Data Retention
We retain messages only as long as necessary for service delivery or safety review. You can request deletion at any time.
Security Measures
End-to-end encryption via WhatsApp
Role-based access control
Regular system reviews and security audits
International Users
If you’re accessing Nightingale from outside Singapore, your data may be transferred to Singapore. By using the service, you consent to this.
Changes To This Policy
We may update this policy from time to time. Material changes will be communicated clearly.
Contact Us
If you have any questions about this Agreement, please contact us at the address below.
Address: Bonfire Health Pte. Ltd., a company registered at 40 Stamford Rd, Level 4, Singapore 178908.